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In every order shipped, we provide Hemp Certificates of Analysis “C.O.A.” and Hemp Declarations. These are immature infant plants and do not contain any “THC”. The buyer assumes all liability for intaking these research and development cultivars per local ordinances.
Expected Delivery Times:
● Please allow one to three weeks for order processing and delivery due to rooted clones availability, weather, holidays, or other acts of God. Our verified hemp nursery partners provide fresh, live, rooted clones that take 10-14 days from being a fresh unrooted cutting, to fully rooted clone in a plug, ready for shipment. The rooted clones you select, could already be rooted the week you placed the order, and thus capable to ship immediately. Another scenario is that strain was just cut and needed two weeks to root, and then is able to be packaged and shipped to you. This is why we ask for a one to three week window for processing and delivery. Most orders go out the next week as we confirm all orders by the end of week Friday, and will ship out Monday and Tuesday.
Shipping Methods:
● Priority Flat Rate $50 Fee OR Overnight Delivery for $80 Flat Rate Fee.
LED Light Upgrade Optional $2 Fee.
Terms & Conditions:
● All plants shipped should be unpackaged immediately, inspected for satisfaction, and placed in an adequate grow room under quarantine. The grow room environment should be setup for clone / early veg phase (Approx 80* & 70%+/- Relative Humidity RH) to assist with Acclimating your plants upon arrival. We recommend 24 hours photoperiod ON using low intensity lighting. If the rooted clones arrive healthy as advertised, and kept in quarantine (away from other plants), and they experience any issues within the first (3) THREE Days of arriving, that are obviously due to the nursery provider or shipper, we will replace the failed plants one for one, free of charge and shipping costs. Plants are shipped with green canopy, white roots, and moist media, to ensure best success when acclimating and transplanting. If the grower sees issues such as: yellowing leaf & necrosis, powdery mildew, pests, or stunted plants due to pathogen pressure like Hop Latent Viroid HLV, or other undesirable issues stemming from the nursery, and not the grower themselves; we will replace one for one plants
with shipping free of charge to the customer. We will need photo documentation and must send immediately with information to rootedfire@protonmail.com
● If the plants arrive, but are found dead upon arrival, we will need photo documentation and you must send immediately with information to rootedfire@protonmail.com. We rarely have this happen, however if it does happen, we will replace the plants affected one for one and cover the shipping costs free of charge to the customer. Please note we will do our best to replace immediately pending the day of week, holiday schedules, weather, and actual clone availability.
● If the package of plants doesn’t arrive, we will either REPLACE order OR issue a full REFUND to the buyer ONE TIME. We cannot be held liable for unreliable addresses or parcel services. If you know the address your shipping to will need special instructions for delivery, OR is known to not have packages delivered, please contact us to find the best solution for you. NOTE: we do not require signature for delivery, so be sure someone is available the day of delivery for intaking quickly.
● If a buyer is found to be abusing the replacement policy, Rooted Fire reserves the right to refuse services to that buyer. Rooted Fire replacement policy is to ensure growers receive healthy plants that should acclimate and thrive in proper grow conditions. Rooted Fire and the nurseries are not held liable for buyer’s abilities or inability to properly grow these plants. We provide plenty of tips and information on our website and encourage buyers to learn before ordering to ensure grower’s success! We want our growers to have healthy crops, come back and refer! Please be sure to read our tips, tricks, and acclimation notes, along with all these terms & conditions to have better set expectations.
○ Reach out if any questions to rootedfire@protonmail.com
○ If the buyer repeatedly files claims of failed plants, and the nursery does not appear to be at fault, upon further investigation, if the fault is deemed to be on the grower, then Rooted Fire will reserve the right to refuse future service. This can be due to inadequacies to provide for the plants, or the buyer was found to be falsifying their claims, in an effort to receive free plants, etc. Inadequate abilities to provide for the plants, may include but not limited to; failure to follow intake and acclimation processes, failure to quarantine plants, failure to properly care for the plants (IE; water, lighting, media choice, etc) or lack of general plant care knowledge to grow this variety, thus resulting in failed plants.
